1. Processing time
Orders are processed within 2 business days. Made-to-order pieces may take 7–14 business days before dispatch — this is noted on the product page.
2. Delivery time (India)
Metro cities: 3–5 business days from dispatch. Non-metro / remote pincodes: 5–9 business days. Delivery timelines are indicative and may vary due to courier partner constraints or public holidays.
3. Shipping charges
Complimentary standard shipping on all orders above ₹2,000. Orders below that threshold attract a flat shipping fee of ₹99. Expedited shipping and international delivery are quoted on request.
4. Tracking
You will receive a tracking link by email once your parcel is dispatched. If you have not received tracking within 3 business days of placing your order, please contact us.
5. Non-delivery / RTO
If a shipment is returned to us undelivered (incorrect address, refused, or repeated non-availability), we will contact you to arrange re-shipment (additional fee applies) or a refund minus outbound & return shipping.
6. International orders
Currently we ship within India. For international enquiries please email supportfabsareepvt@gmail.com.